Our synchronization backend experienced a disruption that impacted alert and reports.

Impact

During this period, automated customer alerts and reports were did not reflect up-to-date data.

Current Status

The underlying issue has been resolved, systems are fully operational, and the backlog of delayed data syncs have been processed.

We sincerely apologize for the disruption to your workflows. Our team is conducting a thorough internal review to prevent future occurrences, and we will share a full post-mortem with affected customers once complete.