AnytimeBI Status

Please note that as part of this mitigation, you may be redirected to e2bdatahub.b2clogin.com, this is the correct domain, and is safe (not phishing, or other security issue)

We continue to monitor the underlying Microsoft Azure issue, and will restore regular operations upon the issue being resolved.

Identified · October 29 at 5:38 PM (2 hours earlier)

Microsoft has officially updated their status page to reflect the on-going situation. We continue to monitor and remain in contact with Microsoft.

Identified · October 29 at 4:44 PM (54 minutes earlier)

Microsoft has confirmed that a DNS issue is impacting services, which includes out authentication.

We continue to monitor the situation, this DNS issue is also impacting Microsoft 365 services, Azure Portals, and other Microsoft products.

Identified · October 29 at 4:03 PM (41 minutes earlier)

The authentication providers services are encountering issues. We are in contact and will continue to provide updates.

Investigating · October 29 at 3:55 PM (8 minutes earlier)

We are currently investigating errors related to authentication services.

Oct 30, 2025

4 months ago

Reports Not Loading

Portal

Resolved · October 31 at 1:28 PM (in 24 hours)

Monitoring · October 30 at 1:45 PM (24 hours earlier)

We've identified a cause and have implemented mitigations that are restoring operations to normal.

We will continue to monitor the situation.

Investigating · October 30 at 1:40 PM (5 minutes earlier)

We are currently investigating reports not loading or loading extremely slowly.

Oct 21, 2025

4 months ago

Reports Failing to Load/Extremely Slow

Portal

Resolved · October 22 at 1:11 PM (in 22 hours)

Microsoft has officially closed this incident on their end as resolved. As such we are also closing this incident, as we've observed no further impacts.

Monitoring · October 21 at 7:13 PM (18 hours earlier)

Microsoft has marked this issue as mitigated. We will continue to monitor the situation until Microsoft has marked this issue as fully resolved.

Identified · October 21 at 5:23 PM (2 hours earlier)

We're seeing some early signs of recovery in the affected services. However, we have not yet received any official updates from Microsoft regarding the core issue being fixed.

Our team continues to actively monitor the situation.

Identified · October 21 at 3:56 PM (1 hour earlier)

Microsoft has published an official status update on this issue. And is investigating the issue themselves.

You can monitor their Status Portal for further direct updates from them.

Identified · October 21 at 3:37 PM (19 minutes earlier)

We've identified the issue is happening within the Microsoft Fabric ecosystem. We are working with them to resolve the issue as fast as possible.

Investigating · October 21 at 3:15 PM (22 minutes earlier)

We are investigating reports loading extremely slowly, or failing to load at all.

Oct 1, 2025

5 months ago

Reports not loading

Portal

Resolved · October 2 at 1:01 PM (in 21 hours)

This issue has been resolved fully.

Monitoring · October 1 at 4:28 PM (21 hours earlier)

Reports are now loading again properly, a DNS related issue resulted in the errors seen on the portal. We continue to monitor the system to ensure that the issue does occur again.

Investigating · October 1 at 4:25 PM (3 minutes earlier)

We are aware of an ongoing issue with reports not loading the portal. We are investigating and looking for the root cause.

Sep 3, 2025

6 months ago

Reports Not Loading

Portal

Resolved · September 4 at 12:43 AM (in 4 hours)

This incident has been resolved, and services have been restored to normal operation.

Monitoring · September 3 at 9:31 PM (3 hours earlier)

Microsoft has informed us that they have rolled out a fix and we are seeing improvement, we will continue to monitor to ensure full service restoration.

Identified · September 3 at 9:26 PM (5 minutes earlier)

We've identified the issue as a Global Outage for the Microsoft Fabric Service impacting our portal and notification operations, the status of which we are carefully tracking.

You can view the Microsoft Reported Status Here

Investigating · September 3 at 8:31 PM (55 minutes earlier)

We are aware of an issue with reports not loading information in the portal. We are working to resolve this as soon as possible.

Aug 25, 2025

6 months ago

Sync Service Issues

Sync Backend

Resolved · August 27 at 1:03 PM (in 2 days)

We have confirmed that all syncs have finished successfully at their scheduled times last night. That concludes this incident.

Monitoring · August 26 at 1:08 PM (24 hours earlier)

The service has been restored internally; we continue to monitor sync operations to ensure all customers data gets updated and synced.

Identified · August 26 at 12:58 PM (10 minutes earlier)

We have identified the issue impacting the sync service and we have implemented a potential fix.

Investigating · August 25 at 3:54 PM (21 hours earlier)

We are investigating service issues with our internal sync service. As a result customers may experience reports that are missing data, or have outdated information.

Apr 11, 2025

10 months ago

Portal Slowness

Resolved · April 11 at 5:23 PM (in 4 hours)

Mitigations were effective and a patch has been applied to resolve the issue.

Monitoring · April 11 at 2:21 PM (3 hours earlier)

We are continuing to monitor the workaround; the portal is operating at near normal but may still experience some slowness.

We continue to work on a permanent fix to replace the workaround.

Identified · April 11 at 1:12 PM (1 hour earlier)

We have identified the issue to be related to caching mechanisms, we are currently deploying a workaround.

Investigating · April 11 at 1:09 PM (3 minutes earlier)

We are investigating slowness in the portal impacting the ability to save bookmarks and change pages.

AnytimeBI Status

AnytimeBI Health and Status Information for customers.

Dec 13, 2025

2 months ago

Authentication

Resolved · December 13 at 9:24 PM (in 1 hour)

This issue has been resolved, and authentication is working properly again.

Investigating · December 13 at 8:19 PM (1 hour earlier)

Users are being redirected to a 404 page upon authentication. We are investigating the issue.

Nov 18, 2025

3 months ago

CDN Global Network Issues

PortalAuthentication

Resolved · November 19 at 2:01 PM (in 1 day)

This incident has now been fully resolved and closed out on Cloudflares end.

You can read their postmortem to get more information on why the outage occurred.

Monitoring · November 18 at 3:23 PM (23 hours earlier)

Services have recovered from the CDN incident, we continue to monitor the situation closely.

Identified · November 18 at 2:13 PM (1 hour earlier)

Cloudflare continues to work on resolving this issue.

You can check with Cloudflares status page for updates directly from them.

Identified · November 18 at 12:19 PM (2 hours earlier)

Our global CDN provider is currently experiencing intermittent Network errors. That may impact customers access to our portal.

This outage is also impacting a significant portion of other websites. We will continue monitoring the situation.

Oct 29, 2025

4 months ago

PortalAuthentication

Resolved · October 31 at 8:32 PM (in 2 days)

Monitoring · October 29 at 7:20 PM (2 days earlier)

A mitigation has been implemented that will allow users to login to the AnytimeBI portal.

Please note that as part of this mitigation, you may be redirected to e2bdatahub.b2clogin.com, this is the correct domain, and is safe (not phishing, or other security issue)

We continue to monitor the underlying Microsoft Azure issue, and will restore regular operations upon the issue being resolved.

Identified · October 29 at 5:38 PM (2 hours earlier)

Microsoft has officially updated their status page to reflect the on-going situation. We continue to monitor and remain in contact with Microsoft.

Identified · October 29 at 4:44 PM (54 minutes earlier)

Microsoft has confirmed that a DNS issue is impacting services, which includes out authentication.

We continue to monitor the situation, this DNS issue is also impacting Microsoft 365 services, Azure Portals, and other Microsoft products.

Identified · October 29 at 4:03 PM (41 minutes earlier)

The authentication providers services are encountering issues. We are in contact and will continue to provide updates.

Investigating · October 29 at 3:55 PM (8 minutes earlier)

We are currently investigating errors related to authentication services.

Oct 30, 2025

4 months ago

Reports Not Loading

Portal

Resolved · October 31 at 1:28 PM (in 24 hours)

Monitoring · October 30 at 1:45 PM (24 hours earlier)

We've identified a cause and have implemented mitigations that are restoring operations to normal.

We will continue to monitor the situation.

Investigating · October 30 at 1:40 PM (5 minutes earlier)

We are currently investigating reports not loading or loading extremely slowly.

Oct 21, 2025

4 months ago

Reports Failing to Load/Extremely Slow

Portal

Resolved · October 22 at 1:11 PM (in 22 hours)

Microsoft has officially closed this incident on their end as resolved. As such we are also closing this incident, as we've observed no further impacts.

Monitoring · October 21 at 7:13 PM (18 hours earlier)

Microsoft has marked this issue as mitigated. We will continue to monitor the situation until Microsoft has marked this issue as fully resolved.

Identified · October 21 at 5:23 PM (2 hours earlier)

We're seeing some early signs of recovery in the affected services. However, we have not yet received any official updates from Microsoft regarding the core issue being fixed.

Our team continues to actively monitor the situation.

Identified · October 21 at 3:56 PM (1 hour earlier)

Microsoft has published an official status update on this issue. And is investigating the issue themselves.

You can monitor their Status Portal for further direct updates from them.

Identified · October 21 at 3:37 PM (19 minutes earlier)

We've identified the issue is happening within the Microsoft Fabric ecosystem. We are working with them to resolve the issue as fast as possible.

Investigating · October 21 at 3:15 PM (22 minutes earlier)

We are investigating reports loading extremely slowly, or failing to load at all.

Oct 1, 2025

5 months ago

Reports not loading

Portal

Resolved · October 2 at 1:01 PM (in 21 hours)

This issue has been resolved fully.

Monitoring · October 1 at 4:28 PM (21 hours earlier)

Reports are now loading again properly, a DNS related issue resulted in the errors seen on the portal. We continue to monitor the system to ensure that the issue does occur again.

Investigating · October 1 at 4:25 PM (3 minutes earlier)

We are aware of an ongoing issue with reports not loading the portal. We are investigating and looking for the root cause.

Sep 3, 2025

6 months ago

Reports Not Loading

Portal

Resolved · September 4 at 12:43 AM (in 4 hours)

This incident has been resolved, and services have been restored to normal operation.

Monitoring · September 3 at 9:31 PM (3 hours earlier)

Microsoft has informed us that they have rolled out a fix and we are seeing improvement, we will continue to monitor to ensure full service restoration.

Identified · September 3 at 9:26 PM (5 minutes earlier)

We've identified the issue as a Global Outage for the Microsoft Fabric Service impacting our portal and notification operations, the status of which we are carefully tracking.

You can view the Microsoft Reported Status Here

Investigating · September 3 at 8:31 PM (55 minutes earlier)

We are aware of an issue with reports not loading information in the portal. We are working to resolve this as soon as possible.

Aug 25, 2025

6 months ago

Sync Service Issues

Sync Backend

Resolved · August 27 at 1:03 PM (in 2 days)

We have confirmed that all syncs have finished successfully at their scheduled times last night. That concludes this incident.

Monitoring · August 26 at 1:08 PM (24 hours earlier)

The service has been restored internally; we continue to monitor sync operations to ensure all customers data gets updated and synced.

Identified · August 26 at 12:58 PM (10 minutes earlier)

We have identified the issue impacting the sync service and we have implemented a potential fix.

Investigating · August 25 at 3:54 PM (21 hours earlier)

We are investigating service issues with our internal sync service. As a result customers may experience reports that are missing data, or have outdated information.

Apr 11, 2025

10 months ago

Portal Slowness

Resolved · April 11 at 5:23 PM (in 4 hours)

Mitigations were effective and a patch has been applied to resolve the issue.

Monitoring · April 11 at 2:21 PM (3 hours earlier)

We are continuing to monitor the workaround; the portal is operating at near normal but may still experience some slowness.

We continue to work on a permanent fix to replace the workaround.

Identified · April 11 at 1:12 PM (1 hour earlier)

We have identified the issue to be related to caching mechanisms, we are currently deploying a workaround.

Investigating · April 11 at 1:09 PM (3 minutes earlier)

We are investigating slowness in the portal impacting the ability to save bookmarks and change pages.