Issue has been resolved.
We've validated the patch fixes the issue, we will stop redirecting to the preview URLs shortly, customers may still be redirected due to browser caches for some time.
We will continue to monitor and ensure that the production portal continues to behave as expected.
We have identified the code that has caused this bug and are working to patch the impacted code and validate the patch.
As a temporary work around we are redirecting portal traffic to our preview URL. This portal is still operating as expected and reports are working.
We continue to work on fixing our primary portal URL.
We are aware that reports may be redirecting back to the home page without opening. We are currently investigating and attempting to find the root cause.
This incident has now been fully resolved and closed out on Cloudflares end.
You can read their postmortem to get more information on why the outage occurred.
Services have recovered from the CDN incident, we continue to monitor the situation closely.
Cloudflare continues to work on resolving this issue.
You can check with Cloudflares status page for updates directly from them.
Our global CDN provider is currently experiencing intermittent Network errors. That may impact customers access to our portal.
This outage is also impacting a significant portion of other websites. We will continue monitoring the situation.
A mitigation has been implemented that will allow users to login to the AnytimeBI portal.
Please note that as part of this mitigation, you may be redirected to e2bdatahub.b2clogin.com, this is the correct domain, and is safe (not phishing, or other security issue)
We continue to monitor the underlying Microsoft Azure issue, and will restore regular operations upon the issue being resolved.
Microsoft has officially updated their status page to reflect the on-going situation. We continue to monitor and remain in contact with Microsoft.
Microsoft has confirmed that a DNS issue is impacting services, which includes out authentication.
We continue to monitor the situation, this DNS issue is also impacting Microsoft 365 services, Azure Portals, and other Microsoft products.
The authentication providers services are encountering issues. We are in contact and will continue to provide updates.
We are currently investigating errors related to authentication services.
Microsoft has officially closed this incident on their end as resolved. As such we are also closing this incident, as we've observed no further impacts.
Microsoft has marked this issue as mitigated. We will continue to monitor the situation until Microsoft has marked this issue as fully resolved.
We're seeing some early signs of recovery in the affected services. However, we have not yet received any official updates from Microsoft regarding the core issue being fixed.
Our team continues to actively monitor the situation.
Microsoft has published an official status update on this issue. And is investigating the issue themselves.
You can monitor their Status Portal for further direct updates from them.
We've identified the issue is happening within the Microsoft Fabric ecosystem. We are working with them to resolve the issue as fast as possible.
We are investigating reports loading extremely slowly, or failing to load at all.
This incident has been resolved, and services have been restored to normal operation.
Microsoft has informed us that they have rolled out a fix and we are seeing improvement, we will continue to monitor to ensure full service restoration.
We've identified the issue as a Global Outage for the Microsoft Fabric Service impacting our portal and notification operations, the status of which we are carefully tracking.
You can view the Microsoft Reported Status Here
We are aware of an issue with reports not loading information in the portal. We are working to resolve this as soon as possible.